Dave and Linda Henkiel

“Shortly after moving into our house 11 years ago, our furnace stopped running. We called another furnace company and were told it was not repairable and we would definitely need a new one. We then called Sure Temp. A repairman was sent out immediately. Has able to do the repairs on our 40 year old unit, which ran without a problem for the next 11 years. This winter, at the age of 51, it finally decided to die. Again, we called Sure Temp. Their repair technician was able to do a temporary fix and their sales agent came immediately to assess our needs. By the end of the day we had heat and pricing for three different furnace options. A few days after that our new, much smaller, more energy efficient furnace was installed with a minimum of disruption. The temporary repair charge was deducted from the final cost and their office staff did all the paperwork for the NYSEG rebate. We couldn’t be more pleased with Sure Temp’s immediate response time, expert repair and installation technicians, knowledgeable and courteous sales staff, choice of options, fair pricing and follow-up contact to insure our complete satisfaction. We will always recommend Sure Temp to our friends and family. Thanks, guys and gals, for job well done.”